• Jira Strategy Admin Workbook

    Jira Strategy
    Admin Workbook

    This book is different – it’s not documentation, it’s strategy! It’s about what you should do, what you shouldn’t do, and why.

  • Courses & Training

    Courses &
    Training

    Learn about cleaning up custom fields, Jira admin mistakes, building workflows for business teams and more! 

    Train your users with the Intro to Jira
    and Intro to Confluence online courses.

  • $57.99

    (Digital, Color Version) The JIRA Strategy Admin Workbook will save you time, money and frustration.   This book is different – it’s not documentation.  It’s recommendations from years of cleaning up horrible JIRA configurations!  It’s about what you should do, what you shouldn’t do, and why.

    $57.99
  • $69.99

    (Digital, Black & White Version) The JIRA Strategy Admin Workbook will save you time, money and frustration.   This book is different – it’s not documentation.  It’s recommendations from years of cleaning up horrible JIRA configurations!  It’s about what you should do, what you shouldn’t do, and why.

    $69.99
  • $14.99

    For most JIRA Server users, an upgrade is a major activity that requires carefully planning.  What is your upgrade plan?  How will you prepare?  How will you ensure success?  How often will you upgrade?  Use this template to create your plan.  JIRA SERVER ONLY

    $14.99
  • $14.99

    Here’s a printable list of the 152 recommendations and tips located throughout the JIRA Strategy Admin Workbook.  They are grouped by section of the book where they are listed.  Please see the information in the related section for the full context.

    $14.99
  • $14.99

    Use the worksheet below to compare the strengths and weaknesses of each set up. This information is compiled for the purposes of comparing two implementations of the same application. This data enables informed migration decisions.

    $14.99
  • $4.99

    It's important to set expectations before the project is configured.  You'll want to avoid users creating issues and trying to work in a project you are still configuring.  Here's a helpful checklist when creating a new JIRA project.

    $4.99
  • $4.99

    There are a plethora of plugins and add-on features available in the Atlassian Marketplace. But haphazard installs and free trials can leave behind remnants that negatively impact the system after the trial ends.  You should develop specific procedures for handling add-ons and customization requests. Use these worksheets to craft your procedure.

    $4.99
  • $4.99

    Use this worksheet to identify and document recurring maintenance activities.  Select frequencies that fit your specific needs and availability.

    $4.99
  • $2.99
    New

    (Kindle, Color Version) ThinkTilt and Rachel Wright, author of the Jira Strategy Admin Workbook, proudly announce our newest collaboration “Effective Jira Administration“.  This 64 page book helps you bring the benefits of Jira to more teams in your organization.   Get it from Amazon

    $2.99
  • $2.99
    New

    (Digital, Color Version) ThinkTilt and Rachel Wright, author of the Jira Strategy Admin Workbook, proudly announce our newest collaboration “Effective Jira Administration“.  This 64 page book helps you bring the benefits of Jira to more teams in your organization.  

    $2.99
  • $4.99
    New

    Use this 25 question checklist when planning and documenting custom workflows.  Make sure all needed elements are considered and in place!

    $4.99
  • $4.99
    New

    Additional custom workflows to use as examples and examples of workflow documentation.  This sample is intended for the application administrator audience and is an abbreviated version of the "Custom Workflow Documentation" template.

    $4.99
  • $115.00
    New

    Need some quick help or have a few questions?  Book an hour with us and get your Jira, Jira Service Desk, or Confluence questions answered quickly!  Buy as many hours as you'd like and schedule them immediately.

    $115.00
  • $29.99
    New

    Welcome to tales of spooky security, freakish custom fields, and the potential horrors of user-created projects and issue types.  This course shows problems to avoid and gives you ways to respond if they occur.  After each story is a live poll where you’ll select what you would do to fix the problem.

    $29.99
  • Get all Atlassian intro online courses including: Intro to Jira (Server) Intro to Jira Service Desk (Server) Intro to Confluence (Server) Purchased separately: $59.97 Package discount:  $39.98

    $39.98
  • Get all Jira admin online courses including: Jira Custom Fields & Field Clean Up Jira Workflows for Business Teams Jira Admin Mistakes Jira Scary Stories Purchased separately: $119.96 Package discount:  $89.97

    $89.97
  • Get the Jira Strategy Admin Workbook (Digital, Color Version) and all Jira admin courses including: Jira Custom Fields & Field Clean Up Jira Workflows for Business Teams Jira Admin Mistakes Jira Scary Stories Purchased separately: $177.95 Package discount:  $147.96

    $147.96
  • $19.99
    New

    Train your staff!  Jira Service Desk takes support to the next level with queues, SLAs, a simple customer portal, and integration with Confluence as a knowledgebase.  In this course, you’ll learn all about Jira Service Desk and how to create requests so you can get the help and support you need.

    $19.99
  • $4.99
    New

    Knowing just a little bit about a workflow's XML creates the ability to find common behaviors between multiple workflows.  Here's the XML for a simple workflow.  Use the XML to find embedded rules and detect statuses with no incoming or outgoing transitions.

    $4.99
  • $4.99
    New

    Are users requesting custom plugins and macros for your Atlassian apps?  You need a request and test procedure.  Use this sample to craft your own.

    $4.99
  • $57.99

    (Digital, Color Version) The JIRA Strategy Admin Workbook will save you time, money and frustration.   This book is different – it’s not documentation.  It’s recommendations from years of cleaning up horrible JIRA configurations!  It’s about what you should do, what you shouldn’t do, and why.

    $57.99
  • $4.99

    It's important to set expectations before the project is configured.  You'll want to avoid users creating issues and trying to work in a project you are still configuring.  Here's a helpful checklist when creating a new JIRA project.

    $4.99
  • $0.99

    It's easy to customize workflows and therefore easy to go overboard, creating more structure than you really need.  Use this template to document workflows or collect workflow customization information.  

    $0.99
  • $9.99

    You’ve decided to adopt JIRA.  Congratulations!  Use this 35 question planning checklist to help you make initial decisions and consider actions you should take to ensure a successful setup.  Complete these items before, during, and after your install.

    $9.99
  • $0.99

    Creating a repeatable and standard procedure will save you time when collecting and fulfilling project creation requests.  Ask questions that will help determine if and how to complete a request or propose an alternate solution.  Use this worksheet to craft your procedure.

    $0.99
  • $0.00

    Use this default JIRA setup information to compare settings in your application and see how far you’ve strayed from the default.  Use this template to document defaults in other versions.  See also:  Baseline Jira Fields List

    $0.00
  • $0.99

    Answer the questions in this worksheet to create a permissions strategy that fits your needs.

    $0.99
  • $4.99

    Determine what kinds of sensitive information is permitted in JIRA. Use this worksheet to craft your policy. 

    $4.99
  • $0.99

    To restrict access at the project-level, use a Permission Scheme.  To restrict access to certain issues within a project however, use an Issue Security Scheme.  Here's an example.

    $0.99
  • $14.99

    For most JIRA Server users, an upgrade is a major activity that requires carefully planning.  What is your upgrade plan?  How will you prepare?  How will you ensure success?  How often will you upgrade?  Use this template to create your plan.  JIRA SERVER ONLY

    $14.99

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