• Jira Strategy Admin Workbook

    Jira Strategy
    Admin Workbook

    This book is different – it’s not documentation, it’s strategy! It’s about what you should do, what you shouldn’t do, and why.

  • Courses & Training

    Courses &
    Training

    Learn about cleaning up custom fields, Jira admin mistakes, building workflows for business teams and more! 

    Train your users with the Intro to Jira
    and Intro to Confluence online courses.

  • $57.99

    (Digital, Color Version) The JIRA Strategy Admin Workbook will save you time, money and frustration.   This book is different – it’s not documentation.  It’s recommendations from years of cleaning up horrible JIRA configurations!  It’s about what you should do, what you shouldn’t do, and why.

    $57.99
  • $69.99

    (Digital, Black & White Version) The JIRA Strategy Admin Workbook will save you time, money and frustration.   This book is different – it’s not documentation.  It’s recommendations from years of cleaning up horrible JIRA configurations!  It’s about what you should do, what you shouldn’t do, and why.

    $69.99
  • $9.99

    You’ve decided to adopt JIRA.  Congratulations!  Use this 35 question planning checklist to help you make initial decisions and consider actions you should take to ensure a successful setup.  Complete these items before, during, and after your install.

    $9.99
  • $39.99

    Hear Rachel Wright's Jira admin horror stories and avoid these mistakes to keep your application out of the Jira swamp!  Join Rachel as she recounts the top 20 Jira admin mistakes she’s made and seen.  This presentation is self-paced so you can review the material you want, in the order that makes sense for you.

    $39.99
  • $39.99

    In this course, you’ll learn how to build smart workflows that your business teams will actually use! This course is for Jira administrators, but even if you’re not an admin, you can take this information back to your admin team.  Well designed workflows should compliment a team’s process, NOT dictate it!

    $39.99
  • $39.99

    How many custom fields do you have?  For most of us the answer is:  too many!  With research and diligence, you can clean up your duplicate and unused custom fields and get your count down to a manageable number.

    $39.99
  • $177.96
    New

    Get the Jira Strategy Admin Workbook (Digital, Color Version) and all Jira admin courses including: Jira Custom Fields & Field Clean Up Jira Workflows for Business Teams Jira Admin Mistakes Jira Scary Stories Purchased separately: $217.95 Package discount:  $177.96

    $177.96
  • $119.97
    New

    Get all Jira admin online courses including: Jira Custom Fields & Field Clean Up Jira Workflows for Business Teams Jira Admin Mistakes Jira Scary Stories Purchased separately: $159.96 Package discount:  $119.97

    $119.97
  • $59.98
    New

    Get all Atlassian intro online courses including: Intro to Jira (Server) Intro to Jira Service Desk (Server) Intro to Confluence (Server) Purchased separately: $89.97 Package discount:  $59.98

    $59.98
  • $2.99
    New

    (Digital, Color Version) ThinkTilt and Rachel Wright, author of the Jira Strategy Admin Workbook, proudly announce our newest collaboration “Effective Jira Administration“.  This 64 page book helps you bring the benefits of Jira to more teams in your organization.  

    $2.99
  • $2,250.00
    New

    Need some quick help or have a few questions?  Book a few hours with us and get your Jira, Jira Service Desk, or Confluence questions answered quickly!  Buy as many hours as you'd like and schedule them immediately. Purchased separately: $2500 Package discount:  $2250(2 hours free!) Also see: Hourly Consulting | 10 Hours

    $2,250.00
  • $2,000.00
    New

    What’s not quite right?  Is your application’s configuration frustrating your users or hindering adoption?  Is your process lengthy, archaic, or not meeting the needs of the company?  Is it a bit of both?  We can uncover configuration and process issues and help you improve them.  We’ll get to the bottom of it. Also see:  Assessment & Audit (Jira Only)

    $2,000.00
  • $2,250.00
    New

    Need some quick help or have a few questions?  Book a few hours with us and get your Jira, Jira Service Desk, or Confluence questions answered quickly!  Buy as many hours as you'd like and schedule them immediately. Purchased separately: $2500 Package discount:  $2250(2 hours free!) Also see: Hourly Consulting | 10 Hours

    $2,250.00
  • $1,125.00
    New

    Need some quick help or have a few questions?  Book a few hours with us and get your Jira, Jira Service Desk, or Confluence questions answered quickly!  Buy as many hours as you'd like and schedule them immediately. Purchased separately: $1250 Package discount:  $1215 (1 hour free!) Also see: Hourly Consulting | 20 Hours

    $1,125.00
  • $1,500.00
    New

    What’s not quite right?  Is your application’s configuration frustrating your users or hindering adoption?  Is your process lengthy, archaic, or not meeting the needs of the company?  Is it a bit of both?  We can uncover configuration and process issues and help you improve them.  We’ll get to the bottom of it. Also see: Assessment & Audit (Jira...

    $1,500.00
  • $2.99
    New

    (Kindle, Color Version) ThinkTilt and Rachel Wright, author of the Jira Strategy Admin Workbook, proudly announce our newest collaboration “Effective Jira Administration“.  This 64 page book helps you bring the benefits of Jira to more teams in your organization.   Get it from Amazon

    $2.99
  • $2.99
    New

    (Digital, Color Version) ThinkTilt and Rachel Wright, author of the Jira Strategy Admin Workbook, proudly announce our newest collaboration “Effective Jira Administration“.  This 64 page book helps you bring the benefits of Jira to more teams in your organization.  

    $2.99
  • $4.99
    New

    Use this 25 question checklist when planning and documenting custom workflows.  Make sure all needed elements are considered and in place!

    $4.99
  • $4.99
    New

    Additional custom workflows to use as examples and examples of workflow documentation.  This sample is intended for the application administrator audience and is an abbreviated version of the "Custom Workflow Documentation" template.

    $4.99
  • $125.00
    New

    Need some quick help or have a few questions?  Book an hour with us and get your Jira, Jira Service Desk, or Confluence questions answered quickly!  Buy as many hours as you'd like and schedule them immediately. Also see: 10 Hours | 20 Hours

    $125.00
  • $39.99
    New

    Welcome to tales of spooky security, freakish custom fields, and the potential horrors of user-created projects and issue types.  This course shows problems to avoid and gives you ways to respond if they occur.  After each story is a live poll where you’ll select what you would do to fix the problem.

    $39.99
  • $59.98
    New

    Get all Atlassian intro online courses including: Intro to Jira (Server) Intro to Jira Service Desk (Server) Intro to Confluence (Server) Purchased separately: $89.97 Package discount:  $59.98

    $59.98
  • $119.97
    New

    Get all Jira admin online courses including: Jira Custom Fields & Field Clean Up Jira Workflows for Business Teams Jira Admin Mistakes Jira Scary Stories Purchased separately: $159.96 Package discount:  $119.97

    $119.97
  • $57.99

    (Digital, Color Version) The JIRA Strategy Admin Workbook will save you time, money and frustration.   This book is different – it’s not documentation.  It’s recommendations from years of cleaning up horrible JIRA configurations!  It’s about what you should do, what you shouldn’t do, and why.

    $57.99
  • $4.99

    It's important to set expectations before the project is configured.  You'll want to avoid users creating issues and trying to work in a project you are still configuring.  Here's a helpful checklist when creating a new JIRA project.

    $4.99
  • $0.00

    Use this default JIRA setup information to compare settings in your application and see how far you’ve strayed from the default.  Use this template to document defaults in other versions.  See also:  Baseline Jira Fields List

    $0.00
  • $0.99

    It's easy to customize workflows and therefore easy to go overboard, creating more structure than you really need.  Use this template to document workflows or collect workflow customization information.  

    $0.99
  • $0.99

    Creating a repeatable and standard procedure will save you time when collecting and fulfilling project creation requests.  Ask questions that will help determine if and how to complete a request or propose an alternate solution.  Use this worksheet to craft your procedure.

    $0.99
  • $9.99

    You’ve decided to adopt JIRA.  Congratulations!  Use this 35 question planning checklist to help you make initial decisions and consider actions you should take to ensure a successful setup.  Complete these items before, during, and after your install.

    $9.99
  • $0.99

    Answer the questions in this worksheet to create a permissions strategy that fits your needs.

    $0.99
  • $4.99

    Determine what kinds of sensitive information is permitted in JIRA. Use this worksheet to craft your policy. 

    $4.99
  • $0.99

    To restrict access at the project-level, use a Permission Scheme.  To restrict access to certain issues within a project however, use an Issue Security Scheme.  Here's an example.

    $0.99
  • $0.99

    Use this worksheet to define the functions a JIRA Administrator should perform.  Your JIRA Administrators need to be chosen carefully.  An admin needs to consider the health of the application, impact to the application, and maintenance implication for each decision and change they make.  

    $0.99

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