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Showing 13 - 24 of 89 items
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    Use this worksheet to define the functions a JIRA Administrator should perform.  Your JIRA Administrators need to be chosen carefully.  An admin needs to consider the health of the application, impact to the application, and maintenance implication for each decision and change they make.  

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    What should you measure and why?  Use these ideas to create your own list of important data points.  Determining how you'll measure success may help the support team improve as well.

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    Use this worksheet to identify and document recurring maintenance activities.  Select frequencies that fit your specific needs and availability.

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    To restrict access at the project-level, use a Permission Scheme.  To restrict access to certain issues within a project however, use an Issue Security Scheme.  Here's an example.

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    There are a plethora of plugins and add-on features available in the Atlassian Marketplace. But haphazard installs and free trials can leave behind remnants that negatively impact the system after the trial ends.  You should develop specific procedures for handling add-ons and customization requests. Use these worksheets to craft your procedure.

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    Use this question list to collect custom field requirements from end users.

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    Use the worksheet to record the total counts of projects, issues, custom fields, workflows and other stats, so you can track changes and clean up progress over time.

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    Use this worksheet to create your list of "must have" abilities.  When creating a new project, double check that the following useful features are included.

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    Use this worksheet to list all your projects and their attributes, so you can determine which are inactive.

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    The worksheet includes recommendations for a simple notification scenario.  Modify the worksheet to fit your needs.  Since most end users won't be able to see Notification settings, add this information to your user help files and documentation.

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    What would you do if a migration or upgrade didn't complete smoothly?  What if an app or feature you rely on wasn't working?  What if data is missing?  At what point is it smarter to "undo" your actions, regroup, and try again? You should always have a backup plan. Use this worksheet to create yours.

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    User management is more than just "adding new users" as they join the company.  Think of your user list as a flower garden that needs regular attention to remain accurate.  Use this worksheet to establish procedures on how to support new users as well as departing users.

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Showing 13 - 24 of 89 items