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    The worksheets include recommendations for specific scenarios.  Modify them to fit your permissions needs.  Since most end users won't be able to see Permission Scheme settings, add this information to your user help files and documentation.

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    Use this question list to collect custom field requirements from end users.

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    There are a plethora of plugins and add-on features available in the Atlassian Marketplace. But haphazard installs and free trials can leave behind remnants that negatively impact the system after the trial ends.  You should develop specific procedures for handling add-ons and customization requests. Use these worksheets to craft your procedure.

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    What should you measure and why?  Use these ideas to create your own list of important data points.  Determining how you'll measure success may help the support team improve as well.

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    Use the worksheet to record the total counts of projects, issues, custom fields, workflows and other stats, so you can track changes and clean up progress over time.

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    Use this worksheet to identify and document recurring maintenance activities.  Select frequencies that fit your specific needs and availability.

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    The worksheet includes recommendations for a simple notification scenario.  Modify the worksheet to fit your needs.  Since most end users won't be able to see Notification settings, add this information to your user help files and documentation.

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    Use this worksheet to create your list of "must have" abilities.  When creating a new project, double check that the following useful features are included.

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    Use this worksheet to list all your projects and their attributes, so you can determine which are inactive.

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    User management is more than just "adding new users" as they join the company.  Think of your user list as a flower garden that needs regular attention to remain accurate.  Use this worksheet to establish procedures on how to support new users as well as departing users.

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    One way to make sure users read messages and notifications from the JIRA administrative team, is to send them as a specially created fictional character.  Messages from an individual user are boring and get lost in the sea of emails. Humorous messages however, sent by a made up character, get read and shared! Use mine or create your own!

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    When a new user is added, give them access instructions, usage information, and instruction for obtaining assistance. Use this worksheet for sample wording.

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Showing 13 - 24 of 75 items