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Assessment & Audit (Jira Service Desk)
What’s not quite right? Is your application’s configuration frustrating your users or hindering adoption? Is your process lengthy, archaic, or not meeting the needs of the company? Is it a bit of both? We can uncover configuration and process issues and help you improve them. We’ll get to the bottom of it.
Also see: Assessment & Audit (Jira Only)
Data sheet
| Format | Phone or Web Meeting |
More info
We help companies of all types and sizes choose, set up, clean up, and maintain Atlassian applications. This service includes an in-depth review of your application to uncover problems and common configuration mistakes. We'll review your application, report our findings, and make recommendations for fixing any setting or strategy problems.
Areas of Expertise
- Choosing Atlassian products and deployment types
- Strategy, setting standards, and governance
- Onboarding users and teams
- Set up and configuration
- Maintenance, upgrades, and clean up
- Choosing add-ons, integrations, and connections
- Training end users, power users, and administrators
- Designing and improving Jira workflows
- Creating views with Jira filters, dashboards, and boards
- Cleaning up Jira custom fields, issue types, and permissions
- Optimizing Jira Service Desk request types and forms
- Organizing Confluence content