(Digital, Color Version) The JIRA Strategy Admin Workbook will save you...
For those who prefer to download all files at once, this is the full...
It's easy to customize workflows and therefore easy to go overboard,...
It's important to set expectations before the project is configured....
You’re evaluating or adopting Jira. Congratulations! Use this 35...
Creating a repeatable and standard procedure will save you time when...
Determine what kinds of sensitive information is permitted in JIRA. Use...
Download a free copy of the “Projects” chapter from “Part 2: Project...
The worksheets include recommendations for specific scenarios. Modify...
Manufacturers
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Suppliers
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Was your Jira Administrator job description written by Human Resources or a non-technical user? Does formal admin role documentation even exist? Use this sample to write, or improve, your organization's Jira admin job description.
Use the sample to create your own application access guidelines for independent contractors, third-party vendors, outsourced support, and other external users.
This is a collection of user-related wording. Customize it for your own documentation and instructional needs.
When a new user is added, give them access instructions, usage information, and instruction for obtaining assistance. Use this worksheet for sample wording.
User management is more than just "adding new users" as they join the company. Think of your user list as a flower garden that needs regular attention to remain accurate. Use this worksheet to establish procedures on how to support new users as well as departing users.
One way to make sure users read messages and notifications from the JIRA administrative team, is to send them as a specially created fictional character. Messages from an individual user are boring and get lost in the sea of emails. Humorous messages however, sent by a made up character, get read and shared! Use mine or create your own!