In this course, you’ll learn how to set up and administer Jira Service Management so customers can create requests, support agents can provide the help users need, and leadership can measure effectiveness.
This product is no longer in stock
LinkedIn’s entire course library is included with your LinkedIn Premium subscription! Not a member yet? Start your 30 day LinkedIn Learning free trial
Using Jira Service Management
Jira and JSM Differences
Setting Up a Test Environment
Managing Project Settings
Creating Service Level Agreements