Customization Policy View larger

Customization Policy

Are users requesting customizations to Atlassian apps?  You need a customization policy, request, and research procedure.  Use this sample to craft your own.

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Data sheet

Format Microsoft Word

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A good customization policy answers the following questions:

  • What types of changes does the policy apply to?
  • What types of changes will the admin team consider?
  • Why does this policy exist?
  • What is the request procedure?
  • What factors should the admin team consider?