Praise

Praise for the Jira Strategy Admin Workbook

Print, Digital, and Kindle Books

“This book is phenomenal. After reading it, a lot of things suddenly became clear. A practical straightforward guide to how to think about the process of Jira administration. After reading this book, using and managing Jira became much, much clearer.”
Amazon Customer

“Excellent resource! Well worth the cost. Highly recommended. Provides lots of dos & don’ts and real examples from companies of bad decisions because they did not think through their Jira configuration before they began Jira implementation.”
Amazon Customer

“I wanted to express my sincere gratitude for the book you’ve written.  I read it all on the same day I purchased it.  It was just so amazing that I could do nothing but read it!  Thank you for all your hard work on this book and I’m looking forward to learning more about your advice on administering Jira and other Atlassian tools.”
– Nazar Sobchuk, Atlassian Expert at Upwork

“Your book provided lots of material on best practices, which helped me become a certified Jira administrator.   I’ve seen a couple of Jira instances now where senior admins aren’t enforcing best practices and have constantly referred back to your book for guidance.   No words can describe how much I appreciate you and I hope you continue doing what you do for Jira admins like myself!”
– Ricky Lin, Atlassian Certified Jira Administrator

“Nice book, well laid out.  Great tips and different approaches and insights into the many Jira issues I’m dealing with daily.  Great material.”
– Chris Volker, Jira Workflow Developer at Wells Fargo

“It’s an awesome book that left me thinking about my Jira instances and wanting to make immediate adjustments.”
– Gregory Van Den Ham, Information Technology Manager and Atlassian User Group Leader

“Rachel is an inspiration to all Jira Admins in her no-nonsense, down to earth approach to Jira.”
– Susan Hauth, Jira Queen and Atlassian User Group Leader

“I’ve been working with Jira and other Atlassian tools for 12 years now, and have written a couple of O’Reilly books about Jira.  I appreciate Rachel’s book for the parts about getting yourself out of the hole that someone else has dug.”
– Matt Doar, Author of Practical Jira Administration and Practical Jira Plugins

“This book is not only about what can go wrong whilst implementing Jira in the organisation of any size, but how to identify and fix those areas and then clean up an existing instance. I must admit [Jira] is mostly a mess as the implementers always test and learn and by the time they realize and understand the complexity of the tool, it’s too late. Having 6 years of experience in administering Jira in various assignments I see how this book can enlighten you and make you a smart Jira Admin. It’s not about “how to set-up a Jira instance” but about “how to set-up a performing, clean and sustainable Jira instance”. Thanks Rachel Wright for authoring this; it truly reflects the experience of healing procedures, applied to fix the affected instances, that any Jira admin will love to adopt.”
– Sanmat Jhanjhari, Jira Admin and DevOps Practitioner

“This book was written by a Jira administrator using “real life” use cases and examples.  It’s the ultimate reference book for all Jira Administrators!”
– Atlassian User Group Leader

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Praise for Courses, Training and Presentations

Jira, Jira Service Management, and Confluence Administrator and User Courses

“I wanted to reach out and say I love your LinkedIn classes for Jira. I have been taking the advanced admin class and it’s so awesome. I been an admin for 5 plus years and you have done so much better then even Atlassian University. Thank you for your hard work.”
– LinkedIn Learning Student

“I just took your Jira course on LinkedIn and want you to know it is the best I have seen out there. Just recommended it to two colleagues before I was even done.”
– Carolyne J., Scrum Master (MBA, CSM, SHRM-CP)

“I came across your courses and they’re insightful and delightful with gems for a long-time Jira user! Wanted to say thank you and looking forward to exploring more.”
– LinkedIn Learning Student

“Great presentation and got the attendees really talking!”
– Atlassian User Group Leader

“Well done! A lot of thumbs up and positive comments about the way you ran the session. Great interaction and information sharing.”
– Atlassian User Group Leader

“EVERYONE is RAVING about your workshop! Let’s do it again soon!”
– Women Entrepreneur’s Expo Organizer

“FINALLY, a workshop where the speaker didn’t spend the entire time telling us how stupid we are and that we HAD to hire the speaker to clean up our mess! Thank you!”
– Loudoun SDBC Seminar Attendee

“Fantastic information. You are a great speaker – thorough and genuine.”
– ICEA Conference Attendee

“Useful info I can put to work right away.”
– Fairfax Community Business Partnership Client

“Professional, realistic, motivating. It’s good to hear information from a woman’s perspective.”
– Radford University Student

“Rachel explained in a language that I can understand.”
– Loudoun SDBC Seminar Attendee

“You would be a good professor.”
– Radford University Instructor

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