Need to expand your Jira, Jira Service Desk, or Confluence skills?  Need to teach your users?  We offer custom, live training delivered remotely or on-site at your location.  Additionally, utilize our growing library of recorded online courses or books for quick and easy learning.

Custom Training

Tell us what you’d like to learn and we’ll craft a custom course or workshop just for you.  You choose the topic, scope, audience knowledge level, duration, and delivery method.  We’ll create hour, day, or multi-day sessions and deliver the materials, a recorded presentation, or a live presentation.  Contact us for an estimate.

Recorded Online Courses

We also offer recorded training for single users or your entire company.  Our 30-minute, online skill or topic-based training gets application admins up to speed fast.  Our intro courses help new Jira, Jira Service Desk, and Confluence users feel comfortable with the applications.  
View course list

Company-wide Training

Train all your users with company-wide or bulk licenses.  Our 30-minute, online, skill or topic-based courses for Jira, Confluence, and Jira Service Desk are self-paced.  All courses include video lessons, homework, and a quiz to test and reinforce understanding.  There’s even a course certificate for your employee’s portfolio or resume! 

Users can self-enroll on our website and leadership can view enrollment, progress, and completion at any time. Read more

Multi-Course Packages

Buy multiple training courses together and get a discount!  Packages include unlimited, 24 hour access to our skill or topic-based recorded training.  Each course contains video lessons, homework, and a quiz to test and reinforce understanding.  Users also receive a course certificate for their portfolio or resume. View packages

Licensed Courses

License our recorded courses so your users can learn using your existing learning software or system.  We’ll provide everything you need like video files, slides, images, and even quiz questions.  Simply add the information to your existing, internal training environment. Contact us to get started.

Live Presentations

We deliver hour or multi-hour presentations to help users, project admins, space admins, and application admins with application features and tasks. All presentations can be customized to the needs of the organization and include slides, homework, and Q&A. View presentation list

Done for You Documentation

Use our pre-written Jira, Confluence, and Jira Service Desk templates to take the work out of crafting company-specific documentation from scratch.  Using your Confluence instance, we’ll import all the necessary template copy, pages, and files needed to set up and maintain healthy, successful applications.  Then you (or we) can further customize the wording to fit your exact needs. Contact us for details.


Our books are available in print, digital, and Kindle formats.

Speaking & Appearances

Speaking at Atlassian Summit 2019

Rachel Wright delivers presentations and training workshops for IT conferences, professional organizations, and her alma mater, Radford University.  Rachel’s approach to speaking is different. Instead of boring slides and data points, she uses real mistakes and examples, to help the audience avoid and overcome similar issues. Read more or catch Rachel on the Strategy for Jira Tour.

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