JIRA Upgrade Wording


This is a collection of upgrade-related wording.  Customize it for your own documentation and instructional needs.

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Included Wording:

  1. REST API and Database User Notification
  2. Identifying Resources
  3. Upgrade Plan Review Meeting
  4. Lockdown Calendar Reminder
  5. Upgrade Day Calendar Reminder
  6. Status Check Calendar Reminder 
  7. Pre Upgrade End User Notice
  8. JIRA Help and Customization Request Response (Lockdown Period) 
  9. Communication to Support Teams (NOC, Help Desk, Systems, etc.) 
  10. Upgrade Status 
  11. Status Call Reminder
  12. Post Upgrade End User Notice
  13. Upgrade Team Thank You Message 

Additional information


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