Included Wording:
- REST API and Database User Notification
- Identifying Resources
- Upgrade Plan Review Meeting
- Lockdown Calendar Reminder
- Upgrade Day Calendar Reminder
- Status Check Calendar Reminder
- Pre Upgrade End User Notice
- JIRA Help and Customization Request Response (Lockdown Period)
- Communication to Support Teams (NOC, Help Desk, Systems, etc.)
- Upgrade Status
- Status Call Reminder
- Post Upgrade End User Notice
- Upgrade Team Thank You Message