The job of an Atlassian administrator is never done. Your list of responsibilities is endless. You’re making sure your applications are up and running so work can get done. You’re weighing the benefits and long-term impacts of customization and add-on requests. You’re assisting users with access, permissions, and restrictions. You’re helping teams get the most out of the applications. And some of you are doing all of this while performing other tasks or managing other software. With all the demands on an Atlassian administrator, where does user training fall on your to do list? If you’re like most admins, it’s probably at the very bottom.Continue reading “Training Your Jira, Jira Service Desk & Confluence Users”
What is the difference between an Epic, Story, Task, and other issue types? Which Issue Types are standard and which are custom? Which issues types are added by Jira Service Desk?
Continue reading “Different Jira Issue Types”