Jira consultant Rachel Wright outlines 2024 goals, including new Jira courses, tool consolidation, community engagement, and website improvements.
As a consultant, I continuously refine my business operations, Jira implementation strategies, and expand my repository of knowledge. The learning journey is endless and there are always opportunities to streamline, automate, and enhance not just my own experience, but also that of my clients. Here’s a peek into my initiatives for early 2024, spotlighting my top three goals.
Top 2024 Goals
1. 🎯 Consolidating tools to improve my focus and automate processes 2. 📣 Re-engaging with the community and improving my response time 3. 🔨 Fixing this broken, outdated, and embarrassing website
In this course, I provide an in-depth overview of the skills required to design, plan, and build workflows for new and experienced Jira administrators. Discover the features, functions, and my strategies for creating, using, extending, and maintaining custom workflows. Test out your new skills with practice challenges and quizzes. And don’t miss the workflow scavenger hunt to see how many problems or opportunities for improvement you can detect.
Updated “Learning Jira (Server & Data Center Edition)” Course
I’m currently working on a new version of my “Learning Jira” course for Server and Data Center. The updated version includes new live Jira examples, more examples of how Jira is used, a live tour of each Jira application type, more information about project types, a downloadable glossary, additional challenges and solutions, and updated information, screenshots, and quiz questions.
Additional new courses on specific Jira topics are also planned for 2024!
New Course Resources Section
It’s really hard to keep up with software changes. New features are added, moved, or changed all the time. Existing features or even entire products are renamed. And links that worked yesterday are broken today.
That’s why I’ve set up a special place on my website where you can get the latest Jira information. When something impactful in any of my courses changes, I’ll post that information.
Jira Service Management takes support to the next level with queues, SLAs, a simple interface for your customers, and integration with Confluence as a knowledgebase.
In this course, you’ll learn how to set up and administer Jira Service Management so customers can create requests, support agents can provide the help users need, and leadership can measure effectiveness.
In this course, we’ll focus on the configuration areas you use most. My goal is not just for you to understand the settings but to be able to make smart decisions when creating or changing them. Knowing the best way to solve a problem and how it will impact your application in the future is the difference between a good administrator and a great one. For each section, I’ve included the most important things to know, best practices, and my personal tips so you can avoid all the mistakes I’ve made over the years. Don’t miss the challenges, quizzes, downloadable handouts, and some personal stories scattered throughout the course.
We’re constantly adding new content and materials to help Atlassian admins and users with their applications. Additionally we were limited in how many pages we could physically fit the Jira Strategy Admin Workbook! Here’s what is not in the book and new for Jira, Jira Service Management, and Confluence!
External User Access Policy – Use the sample to create your own application access guidelines for independent contractors, third-party vendors, outsourced support, and other external users.
Jira Administrator Job Description – Was your Jira Administrator job description written by Human Resources or a non-technical user? Does formal admin role documentation even exist? Use this sample to write, or improve, your organization’s Jira admin job description.
Jira Merge Applications Comparison – Using this sample application comparison from a real use case, determine whether the application admin team should migrate data, migrate users but not data, or start over in a new application.
Initial Jira Set Up Decisions – Use this 35 question planning checklist to help you make initial decisions and consider actions you should take to ensure a successful setup.
My publisher is retiring their coupon program. Eek! This is your very last opportunity for a discount on the print version of the JIRA Strategy Admin Workbook! Act now – this final 20% off coupon code is only valid until October 31, 2017!
Last Chance – 20% off the Print Version
Code: UY7NXHVB Shop Now
After October 31, this discount code and any previous codes will be invalid. The print version of the book will only be available from Amazon, where I have no ability to offer discounts.
Just like the workbook isn’t typical documentation, this course is different too! This isn’t a traditional class, where you listen to the instructor speak all day, watch them click around a screen, and forget half of what you heard.
Instead, this course walks you through the content in the Workbook and helps you develop and implement your own strategies. This is so much more than a standard training course. Sure there’s content to read and videos to watch, but there’s also action items, interaction with the JIRA environment, and real scenarios to help you fix mistakes in your own application. This course may also help you prepare for JIRA Certification.
The course is self-paced so you can review the material and complete the tasks when and in the order it makes sense for you. Want to learn on the bus on the way to work? Why not? Want to pause while you discuss a scenario with your team? Do it!
Enter your email address below and you’ll be the first to know when the JIRA Strategy Admin Course is available.
I’m using the Memorial Day holiday to work on writing my very first book.
The book is about JIRA, an issue and project tracking application made by Atlassian.
This project is harder than I expected but I’m finally getting somewhere. I’m up to 185 pages today! (About 1/2 way there.)
UPDATE: The completed 295 page book was published on November 30, 2016!
Title: JIRA Strategy Admin Workbook
Sub title: Templates for the application administrator to set up, clean up, and maintain JIRA
Author: Rachel Wright
Publisher: Industry Templates, LLC
Date of Publication: November 30, 2016
Retail Price: $59.99 USD (Print Version)
Download the worksheets, templates & companion materials for this book from the JIRA Strategy Store at: jirastrategy.com/store.