Podcast: Jira Clean up with Rachel Wright

“The way you should implement new things in Jira is to think about how you’ll report on those things. Always start with reporting needs and work backward.”

Join Rachel Wright and Manuel Pattyn from iDalko, a Platinum Atlassian Solution Partner, as we discuss Jira clean up. In this episode of the
Atlassian.FM podcast, we cover how to start a Jira clean up, common pitfalls to avoid, and how to overcome common challenges like too many admins, customizations, or competing ideas.

Listen in podcast format or read the written transcript on the iDalko website.

Clean Up Help
Need help cleaning up your Atlassian products? Complete the form below and we'll get right back to you.

Join the virtual “Best Practices for Managing and Maintaining Your Jira Application” presentation

World events are making in-person presentations impossible! Instead, we’ve shifted to virtual events and are excited to deliver “Best Practices for Managing and Maintaining Your Jira Application” to users all over the world.

Join Rachel Wright at these remote events:

Book Rachel Wright for your next remote event

Manage your out of control Jira application!

Hear Rachel’s Jira best practices remotely!

You know if you don’t maintain your Jira application that it can quickly grow out of control. But where do you start? How do you make small improvements without impacting daily business? What should you do if your application is already a bit of a mess?

In this presentation, we’ll address:

  • how to set standards so you don’t have more schemes to maintain than necessary,
  • how to clean up schemes and custom fields when you have too many,
  • how to archive old projects and unneeded issues,
  • and how to track changes and customization requests so you have a record and an audit trail.

Atlassian Community Events are where users meet, learn, network, and share best practices. User groups meet locally and all over the world.  Group members are newbies and veterans who like to “talk shop” about Atlassian software, Agile development, DevOps, software, and related business topics. Attend these events to network with your peers, share solutions, meet Atlassian Solution Partners, get special content from Atlassian, and maybe enjoy a beer or two.

Join us, join an Atlassian Community Event in your city, or start a community group!

“Best Practices for Managing and Maintaining Your Jira Application” in Atlanta

The Strategy for Jira Tour continues! Our next presentation is a remote one in Atlanta, GA. Rachel will present “Best Practices for Managing and Maintaining Your Jira Application” at the next Atlanta Atlassian Community Event, on December 11, 2019.

Hear Rachel’s Jira best practices in Atlanta, Georgia

You know if you don’t maintain your Jira application that it can quickly grow out of control. But where do you start? How do you make small improvements without impacting daily business? What should you do if your application is already a bit of a mess?

In this presentation, we’ll address:

  • how to set standards so you don’t have more schemes to maintain than necessary,
  • how to clean up schemes and custom fields when you have too many,
  • how to archive old projects and unneeded issues,
  • and how to track changes and customization requests so you have a record and an audit trail.

Atlassian Community Events are where users meet, learn, network, and share best practices. User groups meet locally and all over the world.  Group members are newbies and veterans who like to “talk shop” about Atlassian software, Agile development, DevOps, software, and related business topics. Attend these events to network with your peers, share solutions, meet Atlassian Solution Partners, get special content from Atlassian, and maybe enjoy a beer or two.

Will you be in Atlanta on December 11?  Join us, join an Atlassian Community Event in your city, or start a community group!

Meet Rachel Wright in Palm Beach, FL

Fabian L and Rachel Wright
Fabian Lopez, Palm Beach Community Leader and Rachel Wright

The Strategy for Jira Tour continues! Meet Rachel Wright, author of the Jira Strategy Admin Workbook, in Palm Beach, Florida on December 3, 2019.

Rachel will present “Best Practices for Managing and Maintaining Your Jira Application” at the Palm Beach Atlassian Community year end social event. Come celebrate the end of 2019 with networking, Jira presentations, and cutting-edge interactive golf at Drive Shack.

About the Jira Presentation

You know if you don’t maintain your Jira application that it can quickly grow out of control. But where do you start? How do you make small improvements without impacting daily business? What should you do if your application is already a bit of a mess?

In this presentation, we’ll address:

  • setting standards so you don’t have more schemes to maintain than necessary,
  • cleaning up schemes and custom fields when you have too many,
  • archiving old projects and unneeded issues,
  • and tracking changes and customization requests so you have a record and an audit trail.

About Atlassian Community Events

Atlassian Community Events are where users meet, learn, network, and share best practices. User groups meet locally and all over the world.  Group members are newbies and veterans who like to “talk shop” about Atlassian software, Agile development, DevOps, software, and related business topics. Attend these events to network with your peers, share solutions, meet Atlassian Solution Partners, get special content from Atlassian, and maybe enjoy a beer or two.

Will you be in Palm Beach, FL on Dec 3?  Join us, join an Atlassian Community Event in your city, or start a community group!

How to Get your Boss to Send you to the Atlassian Summit User Conference

Summit is the grand Atlassian event of the year. With the palpable enthusiasm of the employees, the knowledge of the presenters, and the immense networking opportunities, this is the place to experience all that is Atlassian.

Visit http://summit.atlassian.com for all the details about the upcoming event.

Business Justification

With all the tech conferences occurring every year, how do you convince your company to send you to Summit?

In your proposal, answer the following questions:

  • What do you hope to learn? Use specific examples of problems you can solve by attending. Example: “I’ll learn about the new Certification program you were asking about.” or “I’ll take your question about X straight to the Support Bar!” Use the “continuing education” or training angle. You need to learn something new this year right? This could be cheaper or the same cost as other training opportunities.
  • What valuable experiences will you have?
  • Who will you network with?
  • Add statistics to your pitch. Example: How big was last year’s event? How many people attended? How many sessions were there? Who were the speakers and sponsors?  This information is useful to compare against other events and communicate value.

Top 5 Justification Reasons

  1. Each year I leave with pages of “new ideas” to bring back to my company.
  2. You’ll get answers to your questions directly from Atlassian or from companies sharing similar problems.
  3. You’ll meet fellow users, Solution Partners (vendors, consultants), and Atlassian employees you wouldn’t normally have access to.  How useful would it be to have some Atlassian employee business cards in your pocket?
  4. You’ll gain an “insider’s view” into upcoming features and changes in the works.
  5. It’s a marketing opportunity for your company. You’ll hand out your business cards and wear your company logo shirt, right?

Budget

The flight and the conference hotel are likely expensive, so you need to prepare your supervisor for the sticker shock. Help soften the blow with a list of things your company won’t have to pay for. 

For example, you probably don’t need a rental car. Parking in a major city is challenging and cost prohibitive. If your hotel is close to or in the conference location, skip the rental car. You’ll save hundreds by taking a cab or public transportation between the airport and hotel. List a big, visual $0 next to that line item.

The “meals” line item can be listed as $0 or almost $0 as well. Atlassian feeds you well on conference days. You won’t be spending money on additional food.

Also see: Atlassian Summit Survival GuideAtlassian Summit Travel Guide, and Summit Through the YearsR

Translations: Read this in German

“Jira Scary Stories” in Toronto

“Halloween Horror Stories” Atlassian Community Event in Toronto

It’s October and time for some Halloween fun! The Toronto Atlassian Community Event is featuring content from Rachel’s Wright’s “Jira Scary Stories” presentation, along with Confluence horror stories of their own. Join them for lunch on Oct. 30, 2019 to hear stories of spooky security, freakish custom fields, and the potential horrors of user-created projects and issue types.  These stories are based on the gruesome mistakes in the Jira Strategy Admin Workbook.

Atlassian Community Events are where users meet, learn, network, and share best practices. User groups meet locally and all over the world.  Group members are newbies and veterans who like to “talk shop” about Atlassian software, Agile development, DevOps, software, and related business topics. Attend these events to network with your peers, share solutions, meet Atlassian Solution Partners, get special content from Atlassian, and maybe enjoy a beer or two.

Will you be in Toronto, Canada on on October 30?  Attend, join an Atlassian Community Event in your city, or start a community group!

“Best Practices for Managing and Maintaining Your Jira Application” in Orange County

The Strategy for Jira Tour is back on the road! Our next presentation is a remote one in Anaheim, CA. Rachel will present “Best Practices for Managing and Maintaining Your Jira Application” at the next Orange County Atlassian Community Event, on October 22, 2019.

Speakers: Rachel Wright (Strategy for Jira®), Peter Toudjarski (Botron Software), and Michael March (Isos Technology)

You know if you don’t maintain your Jira application that it can quickly grow out of control. But where do you start? How do you make small improvements without impacting daily business? What should you do if your application is already a bit of a mess?

In this presentation, we’ll address:

  • how to set standards so you don’t have more schemes to maintain than necessary,
  • how to clean up schemes and custom fields when you have too many,
  • how to archive old projects and unneeded issues,
  • and how to track changes and customization requests so you have a record and an audit trail.

Atlassian Community Events are where users meet, learn, network, and share best practices. User groups meet locally and all over the world.  Group members are newbies and veterans who like to “talk shop” about Atlassian software, Agile development, DevOps, software, and related business topics. Attend these events to network with your peers, share solutions, meet Atlassian Solution Partners, get special content from Atlassian, and maybe enjoy a beer or two.

Will you be in Orange County on October 22?  Join us, join an Atlassian Community Event in your city, or start a community group!

“Jira Admin Mistakes” in Boise

Jira Admin Mistakes at Boise, ID Atlassian Community Event

The Strategy for Jira Tour is back on the road! Our next presentation is a remote one in Boise, Idaho. Rachel will present her top “Jira Admin Mistakes” at the next Boise Atlassian Community Event, on August 15, 2019.

The presentation is based on the Jira Strategy Admin Workbook and its goal is to keep you out of what Rachel calls the “Jira swamp.”  Already in the swamp? Let’s dig you out!

This presentation is different – it’s about strategy.  It’s recommendations from years of cleaning up horrible Jira configurations!  It’s about what you should do, what you shouldn’t do, and why.  Hear the mistakes Rachel made as a Jira administrator and real examples of problems to avoid.  Would you rather your application be an organized, tidy, and trimmed garden or a foggy, contaminated, overgrown swamp?

Atlassian Community Events are where users meet, learn, network, and share best practices. User groups meet locally and all over the world.  Group members are newbies and veterans who like to “talk shop” about Atlassian software, Agile development, DevOps, software, and related business topics. Attend these events to network with your peers, share solutions, meet Atlassian Solution Partners, get special content from Atlassian, and maybe enjoy a beer or two.

Will you be in Boise on Aug 15?  Join us, join an Atlassian Community Event in your city, or start a community group!

Atlassian Summit 2019 in Pictures

Mandalay Bay Convention Center
Mandalay Bay Convention Center

The 2019 Atlassian Summit user conference took place in the Mandalay Bay Conference Center. On April 9-11, over 5,000 customers, Solution Partners, and Atlassians descended on the city of Las Vegas, Nevada.

Continue reading “Atlassian Summit 2019 in Pictures”

Photo Challenge at Atlassian Summit in Las Vegas, NV

Will you be at Atlassian Summit, in Las Vegas, from April 9-11, 2019?  Meet Rachel Wright and win her Jira Strategy Admin Workbook or one of her 30 minute, role or skill based, online training courses!

Summit Photo Challenge

Atlassian Summit Mobile App
I share the same first AND last name with the Director of Marketing at Appfire

Rachel is hosting a photo challenge in the Summit mobile app. Post a photo of the completed challenge and tag @Rachel Wright for a chance to win! The more challenges you complete the better your chances. Creative posts receive bonus points! Download the Summit mobile app from the Google Play or iOS Store.

Additionally, find Rachel and win in the following locations:

  • Tue, Apr 9 at 3:00 PM PST: First-Timer Welcome Reception (Mandalay Bay Shoreline Expo Hall)
  • Wed, Apr 10 at 3:30 PM PST: ThinkTilt (Booth 620)
  • Thu, Apr 11 at 10:00 AM PST: ServiceRocket (Booth 308)

Also spot Rachel and Chris Lutz walking the conference floor, in the Atlassian Community Lounge, attending sessions, and enjoying Summit!

First-Timer Welcome Reception

Is this your first Summit? This is my eighth! Attend the First-Timer Welcome Reception to hear survival tips from Summit alumni and Atlassian Community Champions Rachel Wright and Fabian Lopez. The reception is on Tue, Apr 9 at 3:00 PM in the Mandalay Bay Shoreline Expo Hall. First time in Las Vegas? See my Summit Travel Guide.

Not at Summit?  Use coupon code SUMMIT for 15% off your order in the Strategy for Jira store!

The Jira Strategy Admin Workbook is different – it’s not documentation. It’s over 150 recommendations that stem from years of cleaning up horrible Jira configurations.  This book includes 32 real life examples of what NOT to do, over 50 worksheets to get you organized, and templates, code snippets, and wording samples to help you establish and streamline processes.

Summit is the grand Atlassian event of the year.  With the palpable enthusiasm of the employees, the knowledge of the presenters, and the immense networking opportunities, this is the place to experience all that is Atlassian.  Add the next annual event to your calendar now.  Visit summit.atlassian.com for details.