Jira Advanced Administration Course Resources

Course Information

Jira: Advanced Administration

Jira: Advanced Administration
Edition: 1
Last updated: Jul 2021

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Who is this Course For?

In this course, we’ll focus on the configuration areas you use most. My goal is not just for you to understand the settings but to be able to make smart decisions when creating or changing them. Knowing the best way to solve a problem and how it will impact your application in the future is the difference between a good administrator and a great one.

For each section, I’ve included the most important things to know, best practices, and my personal tips so you can avoid all the mistakes I’ve made over the years. Don’t miss the challenges, quizzes, downloadable handouts, and some personal appearances scattered throughout the course.


If you’re brand new to Jira, take my Jira: Basic Administration course first. The basic course covers how Jira is used, the differences between application types and deployment types, navigating the admin area, the different types of admin users, and the top skills a new admin needs. This course references information from the basic course.

Course Updates & Related News

  • Starting February 15, 2024 Atlassian is discontinuing the “trusted” users role in Jira Cloud. “Trusted” users will automatically become product admins. Read more: https://confluence.atlassian.com/jirakb/what-are-trusted-users-1155494641.html
  • Support for Server products ends on February 15, 2024.
  • In the “Use automation” section (in chapter 8), I mentioned Jira Service Management has some legacy automation capabilities that will one day be decommissioned.  Atlassian has since announced that they will turn off Legacy automation for NEW Jira Service Management sites.  “For Jira Service Management sites created after August 30, 2021, you will see one automation choice in your project settings.” For EXISTING JSM users: “You will not lose access to Legacy Automations on existing sites where you can continue using and editing rules as you have before.”   Read more: https://lnkd.in/eR5i7GeB

See an error or outdated information? Please report it by emailing errata@jirastrategy.com.


  • Setting Up a Test Environment – https://www.linkedin.com/learning/jira-basic-administration/choose-a-test-environment
  • Global Permissions – https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html
  • Are you ready for the new Jira? – https://www.jirastrategy.com/content/are-you-ready-for-the-new-jira
  • Default Jira Global Permissions – http://www.jirastrategy.com/link/default-global-permissions
  • Using the Permission Helper – https://www.linkedin.com/learning/jira-basic-administration/using-the-permission-helper
  • How to manage and edit shared Jira scheme settings – https://www.jirastrategy.com/questions/manage-jira-schemes
  • Creating Workflows – https://www.linkedin.com/learning/jira-basic-administration/types-of-workflows
  • Workflow Properties – https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties
  • Manage Versions – https://support.atlassian.com/jira-cloud-administration/docs/manage-versions
  • Default Jira Project Permissions – http://www.jirastrategy.com/link/default-project-permissions
  • Default Jira Notifications – http://www.jirastrategy.com/link/default-notifications
  • Using the Notification Helper – https://www.linkedin.com/learning/jira-basic-administration/using-the-notification-helper
  • Chat Automation – https://www.atlassian.com/software/jira/automation-template-library/slack-ms-teams
  • WebHooks – https://developer.atlassian.com/cloud/jira/platform/webhooks
  • How to Create a Project – https://www.linkedin.com/learning/jira-basic-administration/how-to-create-a-project
  • Import via CSV – https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file
  • Automation Playground – https://www.atlassian.com/software/jira/automation-template-library/rules
  • The Ultimate Guide to Jira Migrations – http://www.jirastrategy.com/link/migrate-book
  • Atlassian Migration Resources – https://www.atlassian.com/migration/cloud
  • 9 Ways to Learn Jira Administrationhttps://jirastrategy.com/link/ways-to-learn
  • Product Documentationhttps://confluence.atlassian.com
  • Atlassian Supporthttps://support.atlassian.com
  • Atlassian Communityhttps://community.atlassian.com
  • How to Study for Jira Certificationhttps://jirastrategy.com/link/study
  • How to Extend your Jira Certificationhttps://jirastrategy.com/link/extend

Features & Downloads

Find these resources and others on the course’s “Overview” page
Exercise filesJira-Workflow-Checklist_Fillable.pdf
In-course quizYes
In-course challenges and solutionsYes



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