Course Information
Jira: Basic Administration
Edition: 2
Last updated: Jan 2023
Recommended Learning Path
New to Jira?
If you’re new to Jira, I recommend starting with my “Learning Jira” course, to understand what your end users experience. There’s one course for Cloud and another for Server and Data Center. Next, take Learning Jira Software which focuses on development-specific features like backlogs, sprints, versions, and more. Once you have a good understanding of Jira capabilities, take this basic course and then the advanced course.
New to Jira Administration?
If you’re new to application administration, here’s the learning path I’d follow: After this basic course, take Jira: Advanced Administration. The advanced course dives deeper into the configuration areas used most. If you have Jira Service Management, my JSM admin course shows how to configure: requests,
queues, service level agreements, and a knowledge base, so your organization can support internal and external customers. And finally, if you have Confluence, I created an admin course to help configure that application too.
Course Updates & Related News
- Starting February 15, 2024 Atlassian is discontinuing the “trusted” users role in Jira Cloud. “Trusted” users will automatically become product admins. Read more: https://confluence.atlassian.com/jirakb/what-are-trusted-users-1155494641.html
- Support for Server products ends on February 15, 2024.
See an error or outdated information? Please report it by emailing errata@jirastrategy.com.
Links
- Cloud Sandbox (Cloud) – https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes
- Cloud Test Environment Options – https://developer.atlassian.com/platform/marketplace/getting-started
- Product Documentation – https://confluence.atlassian.com
- Atlassian Support – https://support.atlassian.com
- Atlassian Community – https://community.atlassian.com
- 9 Ways to Learn Jira Administration – https://jirastrategy.com/link/ways-to-learn
- How to Study for Jira Certification – https://jirastrategy.com/link/study
- How to Extend your Jira Certification – https://jirastrategy.com/link/extend
Features & Downloads
| Exercise files | None |
| Certificate | Yes |
| In-course quiz | Yes |
| In-course challenges and solutions | Yes |
Notes
This course replaces Jira: Basic Administration (2002).