Are you new to Atlassian? We help new Atlassian customers evaluate, compare, and set up applications.
Are you a long time Atlassian customer? Need help making sense of the configuration, cleaning it up, maximizing its capabilities, or performing maintenance? We help existing Atlassian customers manage their software too.
We help with strategy, process, implementation, clean up, and maintenance for Jira, Jira Service Desk, and Confluence. We offer guided strategy sessions or quick hourly consultations.
Assessment & Audit
What’s not quite right? Is your application’s configuration frustrating your users or hindering adoption? Is your process lengthy, archaic, or not meeting the needs of the company? Is it a bit of both? We’ll uncover configuration and process issues and help you improve them.
Know what you need but not how to implement it? Not sure what you need? Our guided strategy sessions clarify your needs, uncover impactful changes, and create a roadmap to implement your vision.
Need to grow your own skills or teach your users? We offer custom, live, training delivered remotely or on-site at your location. Let’s chat about your needs.
We also offer recorded training. Our 30-minute, online, skill or topic-based training gets application admins up to speed fast. Our intro courses help new Jira, Jira Service Desk, and Confluence users feel comfortable with the applications. See the course list, teach your entire staff with company-wide training, or get a discount with training packages.
Speaking & Appearances
Need a speaker for your event? Rachel Wright delivers presentations and training workshops for IT conferences and professional organizations all over the world.
The Strategy for Jira store is full of resources, books, worksheets, templates, and training to help Jira, Jira Service Desk, and Confluence users get the most from the applications.
Jira Strategy Admin Workbook
The Jira Strategy Admin Workbook will save you time, money and frustration. This book is different – it’s not documentation. It’s recommendations from years of cleaning up horrible Jira configurations! It’s about what you should do, what you shouldn’t do, and why. Get the digital copy here, or the print and Kindle version on Amazon.
Effective Jira Administration
This 64 page book helps you bring the benefits of Jira to more teams in your organization. Download Effective Jira Administration
Worksheets & Templates
Visit the Strategy for Jira store for over 60 worksheets, templates, and wording samples to help you plan and maintain Jira, Jira Service Desk, and Confluence. Many of the Jira worksheets are free with purchase of the Jira Strategy Admin Workbook.
Our library of online courses and presentations is continually growing! Jira admins can hear mistakes to avoid, learn how to build custom workflows for business teams, and clean up their application’s custom fields. New users can take our Intro to Jira, Intro to Jira Service Desk, and Intro to Confluence courses, to get comfortable with these applications immediately.