Creating Custom Jira Issue Templates

Create custom, reusable screens to simplify the Jira configuration, maintain consistency between projects, and simplify the fields presented to users.

Too many Jira screens

There are Jira screens for creating issues, viewing issues, editing issues (in Jira Server and Data Center), and collecting information during workflow transitions. How many screens does your Jira application have? Probably too many! It’s easy for the options to grow out of control. Before you know it, there are twelve pages of screens, which is probably ten too many!

So what should Jira admins do? I recommend creating one set of custom, reusable, screens for business tasks, development work, and support requests.

Check out my article on Salto’s website for step-by-step instructions and the standard and custom fields I recommend including.

Read: Simplify Your Configuration with a Custom Jira Issue Template
Learn to create effective custom screens and templates and ensure consistency across Jira projects.

Author: Rachel Wright

Rachel Wright is an entrepreneur, Certified Jira Administrator, and author of the Jira Strategy Admin Workbook. She started using Jira in 2011, became a Jira administrator in 2013, and was certified in 2016. She is the owner and founder of Industry Templates, LLC, which helps companies grow, get organized, and develop their processes.

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